Shipping policy
Hugolog works diligently to ship most orders placed before 1:00 PM Eastern Time on business days within 1 business day. Orders placed after 1:00 PM Eastern Time will be processed on next business day. Orders that have incomplete or invalid shipping address may be delayed. Hugolog will attempt to contact the customer for an update on the shipping address. Orders that require manual billing or shipping address verification will be delayed until the verification process is complete or proper billing confirmation is provided. Contact our sales department for more details about shipping information on a specific order.
*At this time, hugolog.com only sells and ships within the United States, excluding Alaska, Hawaii, and Puerto Rico. Contact our sales department to get more detail about shipping information outside of United States.
Delivery Time
Standard shipping will be fulfilled by Fedex Ground. Delivery time varies from 1 business day to 5 business depending on the destination. The chart above shows the estimated delivery time for different locations.
Expedited shipping is available at an extra cost. Contact our sales agent to get a quote for expedited shipping. Orders will be delivered the next business day by 4:30 p.m. to most U.S addresses and by 8 p.m. to residences.
Sales Tax
Hugolog charges a 10% sales tax on orders that will be shipped to the state of California
Military Discount and Senior Discount
Military discount and senior discount maybe available for qualifying items. Contact our sales support to find out more information.